Every vintage timepiece from Bloom & Time PH comes with comprehensive warranty coverage and professional service support to ensure your cherished watch is protected.

Warranty Coverage

Comprehensive protection for your vintage timepiece

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Functional Warranty (90 days)

Movement functionality, timekeeping accuracy, complications, crown / stem operation

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DOA Protection (7 days)

Dead-on-arrival protection with priority repair or replacement

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Authenticity Guarantee (Lifetime)

Replacement guarantee if watch is proven counterfeit by qualified third-party

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Warranty Service Process

Simple steps to get your vintage watch serviced under warranty

1. Contact Us

   DM us with your warranty card, issue description, and supporting photos/videos

2. Initial Review

   We'll review your claim within 3-5 business days and provide guidance

3. Return Authorization

   Receive express authorization with packing and courier instructions for safe shipping

4. Professional Assessment

   Our watchmaker evaluates your timepiece within 7-14 business days

5. Resolution

   Approved claims: we cover return shipping. Repair or replace as appropriate

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What's Covered

• Movement Issues:

  Timekeeping beyond tolerances, stoppage, winding failures

• Complications:

  Day/date, chronograph, GMT hand malfunctions

• Crown & Stem: Crown/tube/stem defects preventing normal operation

• DOA Protection:

  Non-functional on arrival within 7 days of delivery

• Authenticity

  Lifetime guarantee against counterfeit timepieces

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What's Not Covered

• Water damage unless explicitly pressure-tested and used within rating
• Normal wear and tear (scratches, patina, lume aging, dial spotting)
• Straps, bracelets, spring bars, buckles (consumables)
• Damage from drops, shock, magnetization, or misuse
• Unauthorized third-party servicing or modifications
• Timekeeping within era-appropriate tolerances
• Conditions accurately disclosed in original listing

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Note: Repairs not covered under warranty are available at competitive rates with transparent pricing provided before any work begins.

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